Job Description
Here at evoke plc, our Product Owners are the voice of the customer so in this role you’ll feel passionately about the customer’s experience. You’ll own the product from end to end whilst collaborating with various areas of the business, bringing everyone together on one common goal to ensure that we provide the best customer experience possible.
The Onboarding product team oversees the customer’s initial interactions with our product, from the moment they start our registration process, through various verification processes, and lead them to have a verified account in which they can deposit and wager. evoke is working in highly regulated markets and as part of your job, you will be in charge of a customer‑centric onboarding flow, meeting all regulatory needs to allow our customers to play safely.
What you will be doing
- Defining, managing, and leading your product from ideation through to delivery whilst aligned with the overall product roadmap.
- Working with Customer Research, Design and Data to analyse the customer requirements and align them with strategic goals of the business.
- Taking initiatives, problem statements or feature requests and breaking them down into actionable pieces of work that bring the most value and are aligned with the strategy.
- Managing, prioritising, and setting the product backlog to guide and support the development team. You will oversee all stages of development, continuously keeping those around you on track and aligned to the product vision.
- Being a team player within the development team to provide support, answer questions and guide them on the overall product vision, including facilitating and encouraging the team during scrum-based ceremonies.
- Acting as the primary liaison and link between all stakeholders, teams, and departments. Throughout the product life cycle, you will ensure clarity of the latest updates on the product, removal of blockers and keep track of business deliverable commitments.
- Working closely within the Product function both within a specific area and overall to ensure product alignment across the company.
- Taking opportunities to learn, grow and understand what the latest is from our competitors (inside and out of the industry), the current market trends and latest customer experiences.
Who we are looking for
- Experience as a product owner in an agile working team, with technological sense and the ability to translate product requirements into technical aspects.
- Good communication skills with both internal and external stakeholders alongside interpersonal skills such as active listening and collaboration when working with other teams or departments on a common goal.
- High standard of written, visual, and verbal communication skills, to be able to communicate clearly through all means. You’ll be highly organised in terms of planning and prioritisation of workload and effective time management skills.
- Great attention to detail with a curious nature, embracing ambiguity and having the confidence to ask “Why?” You’ll be a creative thinker with the ability to identify an issue, be clear in what the problem is and be able to break it down to simplify it for others.
What we offer
- Family Support: Industry‑leading maternity and paternity leave and paid time off if you have caring responsibilities.
- Perks and discounts – discounts at a range of high‑street retailers.
- Financial compensation, pension, and bonus schemes.
- Health & wellbeing – tools and services to help support your well‑being, including support with mental health and financial education. You will also have access to gym discounts and our cycle‑to‑work scheme.
- Hybrid working – employees can work from home up to 3 days with 2 days office time built in to ensure we get some face‑to‑face collaborative team time and the chance for a coffee and a catch‑up.
At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
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