Operations & Guest Experience Lead

Company: Eden Scott
Apply for the Operations & Guest Experience Lead
Location: Scotland
Job Description:

Eden Scott is looking for an Operations Supervisor to join a leading sports and leisure venue in Scotland. This hands-on leadership position focuses on delivering an outstanding customer experience while ensuring smooth daily operations and supporting a high-performing frontline team.

Your responsibilities will include managing shift rotas, overseeing bookings, and directly supervising the operations team. Ideal candidates should have supervisory experience in a customer-facing environment and strong organizational skills.

Join our well-established organisation and play a key role in delivering exceptional customer experiences.

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Posted: June 3rd, 2026