Remote UK/EU CSM – Fintech Partnerships

Alpaca is seeking a Customer Success Manager to manage B2B partners across the UK and EU, ensuring a positive experience from contract signature to renewal. The ideal candidate will have at least 3 years of experience in customer success and a solid understanding of UK financial products.

You’ll foster relationships throughout the partner lifecycle, driving adoption of Alpaca’s offerings while managing day-to-day queries and facilitating meetings. The role requires excellent communication skills and a self-motivated approach, with remote flexibility for the right candidate.

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