IVA Customer Solutions Specialist – Empathetic Negotiations

Recruit4Mum is hiring a Customer Solutions Specialist (IVA’s) in Leeds for a hybrid role. You will support clients through complex financial situations, gathering and assessing information for sustainable outcomes.

Your role includes managing a caseload of clients, preparing documentation, and ensuring compliance with quality standards. Strong skills in communication and negotiation are essential, alongside a proactive approach.

No previous IVA experience is required, and you’ll join a diverse and inclusive team committed to providing the best service.

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