Overview
Company Description Come join us and make a difference in the world!
The role can be either Hybrid or Fully Remote, subject to location. The role may require travel throughout the UK to client sites. We are looking for an experienced Software Implementation Project Manager to work with Government, Health, and Housing customers. Projects involve systems implementation and consultancy across Housing, Health, Public Protection, Revenues and Benefits, Electronic Document Management and Software as a Service.
Projects can be large or smaller engagements, with the project manager acting in a supplier-delivery role.
Responsibilities
- Successfully manage multiple software implementation projects across a diverse customer base.
- Support pre-sales activities by contributing to ITT responses, presenting NEC Software Solutions’ implementation methodology, producing relevant documentation, and advising on commercial viability based on prior experience.
- Post-contract, lead the delivery of projects—whether standalone, part of a wider programme, or smaller phased deliverables—by coordinating implementation consultants and product specialists.
- Collaborate with clients and internal teams to initiate and plan projects in line with PRINCE2 principles, establishing governance and project structures.
- Act as the primary client contact throughout the delivery lifecycle, ensuring effective communication, expectation management, and successful project outcomes.
- Monitor and control project progress, budget, and billing activities, including milestone tracking, forecasting, and revenue assurance.
- Produce and maintain key project documentation including plans, logs, reports and governance records.
- Lead and participate in client-facing meetings such as project kick-offs, checkpoints, and steering boards, providing clear updates and direction.
- Report regularly to internal stakeholders and senior leadership on progress, performance, risks, and opportunities.
- Oversee work package management, task allocation, and third-party supplier coordination to ensure delivery quality and timelines are met.
- Analyze delivery metrics and implement continuous improvement measures where needed.
Qualifications
- Proven experience in managing complex software projects
- Experience as a Project Manager within the Public Sector managing software projects
- Prince2 Qualified or experience working to this methodology
- High levels of accountability with the ability to lead and motivate internal project teams, clients and third parties
- Ability to work commercially and make decisions based on facts and commercial perspective, with emphasis on Fixed Price contracts
- Experience managing software implementation projects from either a client or supplier perspective into the UK Public Services
- Able and willing to travel throughout the UK and overseas
- Proficient in MS Project
- Excellent written and verbal presentation skills
- Experience managing budgets, revenue, and project margins
- Detail oriented
- Strong organisational and multitasking abilities
- Managing multiple project teams concurrently
- Ability to work with both technical and non-technical stakeholders
- Local Government, Housing or Health experience from a supplier perspective
- Eligible for UK Security Clearance
Desirable
- Prince2 Qualified
- Understand Waterfall and Agile principles
- Experience with NEC (nee Northgate) products or similar housing software
- Familiarity with project tracking tools such as Jira, MS Project, DevOps, or similar
Personal Attributes
- Excellent interpersonal and communication skills
- Strong influencing skills
- Delivery-focused and self-motivated
- Highly organised and analytical
- Proactive and responsive to demands
Benefits
- Private medical cover funded by NEC for employees (option to add family members at additional cost)
- 25 days paid holiday (FTE) with option to buy/sell
- 4 x basic salary life assurance cover funded by NEC (option to increase)
- Group pension plan with employer contributions up to 8.5%
- Flexible benefits to suit individual needs
- Free access to LinkedIn Learning with 15,000+ courses
Other Information
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
- Depending on the role, a Disclosure Barring Service (DBS) check may be required.
NEC Software Solutions is an equal opportunities employer. If you require reasonable adjustments or have accessibility needs during recruitment or interview, please share these with us. We are committed to an inclusive experience for all candidates.
Who We Are
We’re NEC Software Solutions (part of NEC Corporation). Our software helps support families, keep trains on the move, locate missing people and test newborn hearing. We employ 3,000+ people and work with governments, hospitals, housing providers, local authorities and more to pay financial support faster, speed up treatments, and respond to emergencies effectively.
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