Company: JPMorganChase
Location: City of Edinburgh
Job Description:
JPMorganChase is seeking an Escalations Team Lead in Edinburgh to oversee the day-to-day operations of the Escalations team. The role includes managing the pipeline of incoming cases, ensuring quality control, and leading performance reviews.
Ideal candidates will have strong leadership abilities, proven experience in a KYC role, and excellent communication skills. This position offers an opportunity to work in a dynamic environment and support the management of critical banking assessments.
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Posted: June 3rd, 2026