Sales & Events Executive

Overview

Sales & Events Executive at Trump International Doonbeg. A luxury property in a coastal setting offering world-class golf, spa, dining, and diverse conferences, meetings, incentives and special events. Responsible for acting as the information conduit between clients and operations, representing the luxury brand, driving sales and revenue through client satisfaction, and seeking new business opportunities.

Responsibilities

• Coordinate and manage luxury weddings, corporate events, and group bookings from initial enquiry through to successful execution and post-event follow-up.
• Work closely with the Sales & Marketing team to ensure a seamless transition from contract stage to event planning and delivery.
• Deliver exceptional guest and client experiences by maintaining professional communication throughout all stages of the booking journey.
• Liaise with Front Office, Food & Beverage, Accommodation, Spa, and Events to ensure flawless event execution.
• Maintain complete accuracy across all event management systems including accommodation blocks, function schedules, forecasting, billing, room allocations, and guest requirements.
• Prepare and distribute detailed Banqueting Event Orders (BEOs), event summaries, and function sheets in line with luxury brand standards and company timelines.
• Attend weekly operations and Food & Beverage meetings to present upcoming weddings, VIP events, and group functions.
• Prepare accurate quotations, contracts, invoices, and final billing documentation while ensuring all payment schedules and deposits are collected within company timelines.
• Welcome group leaders and VIP clients on arrival, ensuring all event details and expectations are exceeded.
• Build and maintain strong relationships with external suppliers, entertainment providers, florists, and event partners.
• Proactively troubleshoot and resolve operational challenges while maintaining exceptional service standards.
• Support the Sales & Marketing strategy by identifying opportunities for upselling, repeat business, and client retention.
• Assist with promotional campaigns, luxury showcases, wedding fairs, and networking events to drive brand awareness and revenue growth.

Wedding & Luxury Events Responsibilities

• Handle all wedding and luxury event enquiries with a polished, client-focused, and consultative approach reflective of a 5-star property.
• Conduct private resort tours and personalised consultations for prospective couples and event clients.
• Create bespoke proposals and tailored event presentations designed to maximise revenue while exceeding guest expectations.
• Manage wedding contracts, deposit schedules, and planning timelines with exceptional attention to detail.
• Ensure all wedding and event information is communicated clearly and efficiently across all hotel departments.
• Maintain accurate diary management, option dates, lead tracking, and follow-up procedures to maximise conversion opportunities.
• Analyse lost business opportunities and market trends to support future sales and marketing initiatives.
• Attend and represent the property at luxury wedding fairs, showcases, and industry networking events.
• Work collaboratively with operations teams to ensure every wedding and event is delivered to the highest luxury hospitality standards.
• Support brand positioning by ensuring all guest interactions reflect the reputation and service excellence of a 5-star resort environment.

Role Requirements

• Must be able to communicate freely and eloquently in both written and spoken English.
• A proactive, self-starter who is able to work within a team as well as individually.
• Excellent time management & organisational skills are essential.
• Must possess well-developed computer skills and enjoy a substantial amount of office-based computer work.
• Extreme attention to detail and ability to multitask in a fast-paced environment with a passion for events and continual department performance improvement.
• Must be able to work shifts, weekends, holidays and adhere to grooming policy and uniform standards.

Benefits

• Birthday Off: Celebrate your special day.
• Reward Recognition: Regular acknowledgement of your contributions.
• Career Progression: Opportunities to grow and advance your career.
• Education Support: Invest in your professional development.
• Social Events: Company-organized gatherings.
• Employee Assistance Programme: Support when you need it.

Experience, languages, and employment details: Experience: Required; Languages: English – Advanced; Employment: Full-time.

#J-18808-Ljbffr…