Summary
Location: Carlisle
Job Family: Technicians & Engineers
Job Type: Full Time
Posted Date: 05-Mar-2026
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)
You must live in one of the following post codes: CA1, CA2, CA3, CA6, CA7, CA8, DG1, DG2, DG6, DG11, DG12, DG14, DG16.
What You’ll Do
You’ll be out and about, travelling to different locations and meeting new people every day. No two days are the same; one day you could be installing broadband in a customer’s home, the next you’re troubleshooting an issue and helping someone get back online. You’ll enjoy the freedom of working outside and the real job progression, working only 4 days a week.
- Install and maintain broadband, TV, and phone services to customers’ homes.
- Quickly resolve technical issues, ensuring customers stay connected to what matters most.
- Provide exceptional service that leaves every customer satisfied.
- Work independently with the backing of a supportive team.
The Must Haves
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
Skills
- A problem‑solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to be composed and adapt to any situation.
Benefits
- A starting salary of £29,000 with the potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (with upgrade options for loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 25 days of annual leave, UK bank holidays, and your birthday off, plus the option to buy and sell up to 5 extra days.
- A 4‑day working week – after training you’ll work 37.5 hours across just four days (Monday to Saturday) with shifts ranging between 7.5 and 10 hours.
- Up to 10% employer pension contributions and life insurance.
About the Company
Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
Accessibility Statement
We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help.
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