Job Description
Operations Manager – Claimant Injury
Cardiff
I’m working with a successful law firm with an exceptional claimant focusses injury team who is looking to appoint an Operations Manager (Non Fee-Earning) to support the performance and day-to-day running.
This is a brilliant opportunity for someone with a legal background and operational management experience who enjoys improving processes, driving performance and supporting high-performing teams.
You’ll work closely with senior leadership to keep the department running efficiently, ensuring workflows, KPIs, service standards and resources are all operating at a high level.
What you’ll be doing:
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- Monitoring team performance, workflows and SLAs
- Producing KPI and management reports
- Supporting financial and operational performance
- Resource and capacity planning across legal teams
- Driving operational improvements and efficiencies
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What experience is needed:
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- Previous operations management
- Legal sector experience or a legal background
- Strong organisational and stakeholder management skills
- Commercial awareness and confidence analysing performance data
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This role would suit someone who thrives in a fast moving role, supporting people and playing a key part in a successful legal team’s growth and performance.
Apply now to Loraine Silvester at G2 Legal
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