Agriculture Service Technician

We have an exciting opportunity for an experienced Agricultural Service Technician to join the existing team at our Fakenham branch, based in Norfolk.

Reporting directly to the Service Manager, you will be primarily responsible for the repair and maintenance of all equipment associated with Agricultural (but not limited to) machinery that is sold by the company’s sales department.

Working with Ernest Doe will give you direct access to the manufacturers for support and training, as well as the benefit of working with our own experienced team members.

Key Responsibilities and Qualifications

• Repair and maintain equipment for customers associated with Agricultural and equipment.
• Diagnose hydraulic and electrical faults using the latest software and successfully carry out repairs which may be chargeable, warrantable or internal type jobs.
• Lifting heavy machinery, applying common sense to items that require the assistance of special tools.
• Proven experience within the Agricultural industry.
• Able to work alone and on your own initiative.
• Self‑motivated.
• Maintain a good general level of health and fitness.
• Excellent customer service skills as this is a customer‑facing role.

Additional Information

• Start Date: Immediate, but subject to replacement of existing role if successful.
• Hours: 39 hours per week – 8 am to 5 pm Monday to Thursday, and 8 am to 4 pm Friday (1‑hour unpaid lunch). Overtime paid at time and a half after completion of 39 hours Monday to Friday. Sundays or Bank Holidays paid at double time.
• Salary: Competitive, dependent on experience plus company vehicle and mobile phone.
• Annual leave: 32 days including bank holidays.
• Benefits: Company Vehicle, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 × salary).

Job Category: After Sales Support

Job Type: Permanent, Full Time

Job Location: Fakenham

Reference No: WS2313

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