Job ID: 10407719 | Amazon Data Services UK Limited
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help.
You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This Engineering Operations Technician (EOT) is the on-site maintenance technician and operator for an AWS data centre. The EOT is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission‑critical servers must maintain better than 99.999% uptime. EOTs are also tasked with driving innovation while reducing operational costs in the facilities.
EOTs are Amazon’s front line responders for hands‑on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, standby diesel generators, switchboards/switch‑gears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage that could include 12‑hour shifts, rotating shifts, 3‑, 4‑, or 5‑day work weeks, and may change based on the needs of the business.
Responsibilities
- Operate and maintain mechanical and electrical equipment.
- Troubleshoot facility and rack‑level events within internal SLAs.
- Perform limited maintenance tasks, including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements.
- Provide support to Data Centre Operations technicians.
- Perform root cause analysis of equipment failures.
- Ensure all safety procedures are adhered to while performing work.
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.).
- Utilise internal CMMS to manage building workflows and spare part inventory.
- Supervise contractors who perform servicing or preventive maintenance.
- Respond to off‑hour emergency calls per on‑call rotation for any of the region’s sites.
- Fully comply with all physical security procedures and policies.
- Able to work a 12‑hour shift (rotating 3‑ and 4‑day work weeks, days or nights).
A UK national who can obtain and maintain a UK Government Security Clearance is required for this role. Further details can be found at https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels.
Basic Qualifications
- Experience in relevant work.
- Can bend or twist the body into unusual positions while working.
- Can use hands to manipulate small wires and objects.
- Can walk on job sites in uneven terrain.
- Can work at heights and from ladders.
Preferred Qualifications
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.
- Knowledge of network design and layout as well as low‑voltage (copper/fiber) cabling.
- Experience in data centre engineering.
- Can perform physical tasks all day without becoming overly tired.
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Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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