Associate Director, TMT (Technology, Media and Telecommunications), Operations Industry & Domain Sol

Responsibilities

• Leading client thinking in identifying areas of innovation that encourage new ways of working and enhance the existing operating model
• Leading bid teams to build and deliver compelling proposals and pitches, and supporting the end‑to‑end business development process
• Managing Deloitte and client teams to understand their organisations, to design and deliver Operating Models that are fit for purpose and successfully realise their strategic intention
• Leading on designing and developing business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients
• Leading on a methodical approach to research and guiding a team through analysing large qualitative and quantitative data sets to shape recommendations
• Evaluating and using emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation
• Assessing processes, identifying and quantifying inefficiencies and design and implementation of improvements
• Proven experience of leading successful teams, functions and programmes on time and to budget
• Acting as part of the OIDS management / leadership team: leading on performance management, proposition development, and coaching and talent management
• Leading on the strategic and operational reviews of entire organisations or functions within organisations at a system, organisation, service or functional levels
• Identifying and organising inputs and insights to lead on developing end‑to‑end stories to present findings and recommendations to clients

Qualifications

We are looking for people who have:

Telecoms

• ServCo/NetCo & Wholesale ecosystem optimisation
• AI monetisation and automation strategies
• Autonomous and virtual network innovation
• B2B Enterprise solution delivery
• ‘Customer obsession’ and digital experience transformation

Media

• Modernisation of Content Supply Chains
• Data‑driven personalisation and audience engagement
• Subscription and advertising platform innovation
• New content formats and experiences (AR/VR/Metaverse)
• Intellectual Property and digital Rights management

Tech

• AI/ML application and ethical governance
• Cloud‑native operating models
• Cyber security and data privacy
• Web3, Blockchain, and decentralised technologies
• Platform economics and ecosystem orchestration
• Experience of use of AI/ Automation to accelerate key operational processes and/or optimise ways of working in one of the above sectors
• Previous consulting experience, whether as an independent advisor or in‑house
• Experience of a mid/senior‑level operational role in at least one TMT organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business
• Experience in generating and developing new business with a track record of translating these into commercial‑viable and operationally deliverable B2B sales
• Experience of working effectively as part of a management / leadership team

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