Service Technician

We’re looking for an experienced and motivated Service Technician to join our well-established team at our Fyfield branch in Essex. In this hands-on role, you’ll be responsible for the repair and maintenance of agricultural and horticultural equipment sold by our sales departments.

What You’ll Be Doing

• Diagnosing faults and carrying out repairs on a range of agricultural and horticultural machinery
• Performing maintenance, warranty, and chargeable service work
• Using the latest diagnostic software and tools to support your technical work
• Liaising with customers and suppliers in a professional manner
• Working independently and as part of a team to deliver a high standard of service
• Following health & safety procedures and maintaining workshop standards

What We’re Looking For

• Experience in the agricultural or horticultural machinery industry (preferred)
• Strong fault-finding and repair skills
• Physically capable of handling machinery (with tools or assistance where required)
• Excellent customer service and communication skills
• Ability to work autonomously and take initiative
• Full UK driving licence required
• Good general fitness and a professional appearance

Additional Info

• Start Date: ASAP (subject to notice period)
• Hours: 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1hr unpaid lunch)
• Overtime: paid at time and a half following the completion of contracted hours
• Contract: Permanent, full-time, 39 hours per week
• Salary: Competitive, depending upon experience, hourly paid, plus company vehicle and mobile phone for business use
• Bonus: Annual profit related bonus
• 32 days holiday (including bank holidays)
• Company Sick Pay Scheme & Life Assurance (2x salary), Workplace Pension, Employee Referral Bonus, Staff discount in Country Stores, Winter Flu Jab Service & Wellbeing Focus Group

If you are interested please get in touch for further information or view all of our current vacancies on our website – www.ernestdoe.com/vacancies/

Job Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Engineering, Customer Service, and Administrative
• Industries: Agriculture, Construction, Mining Machinery Manufacturing

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