Branch Assistant

MacGregor Recruitment Solutions are recruiting for a Branch Assistant for our client who are a highly successful supplier of windows and doors to trade. Successful and solid they are expanding and opening a number of new trade counter branches in 2023, with their new Lincoln branch opening in early April. They have a great opportunity for an individual with excellent Customer service skills to join the team!

Branch Assistant role:

• Reporting to the Branch Manager and as part of a team of 3 you will develop relationships with customers, answer queries face to face and by email and telephone, and to deliver great customer service!
• Process quotes and orders using Evolution / Business Micros (Training will be provided)
• Make calls to customers to follow up on quotes, to update on their orders and to confirm deliveries etc
• Call potential customers to let them know about the products and services, and to follow up on mailshots etc
• A hands on role you will help with the branch operations as required

Skills & Experience:

• Specific knowledge of windows or workingwithin the building supply sector is an advantage but not essential
• Previous experience of delivering custoemr service and making outbound calls via telephone is essential
• Great people skills – able to develop strong and trusting relationships with customers
• Proactive in approach and willing to learn new products and systems

The Package:

• Monthly branch bonus scheme (Pays up to £750 a month depending on branch sales performance to target)
• 5 weeks holiday plus statutory (33 days in total)
• Monday to Friday working – no evenings or saturday working!

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