Clerical Officer *Internal*

Clerical Officer (Internal)

Closing date: 22 May 2026. Internal only for North Cumbria Integrated Care NHS Foundation Trust employees.

We are seeking a motivated Clerical Officer to join our friendly, supportive, and hardworking team in the Breast Unit, at Eden Breast Screening Unit, Cumberland Infirmary Carlisle.

Responsibilities

• Provide comprehensive administrative support within the Breast Screening Administration Office, including reception duties, booking and managing patient appointments, and responding to patient enquiries.
• Handle medical records, imaging information, and perform accurate data entry using computer systems.
• Liaise with NHS professionals, support staff, and members of the public to ensure efficient and effective service delivery.
• Assist with organisation, ensuring clear communication and a welcoming environment for patients.

Skills & Qualifications

• Skills: Good organisational skills, good interpersonal skills, accuracy and attention to detail, ability to prioritise work and meet deadlines, ability to manage workload within defined guidelines, work as a team member.
• Qualifications: GCSE English (Grade C or above) or equivalent, NVQ2 in administration or equivalent, ECDL or equivalent.
• Knowledge: Experience dealing with the general public; NHS experience; familiarity with Silverlink, Carestream, NBSS, and CRIS.

Benefits

• 27–day holiday scheme rising to 33 days after 10 years.
• NHS discounts.
• Salary sacrifice schemes including lease cars and cycle-to-work.
• Vivup confidential counselling service.

We are an equal‑opportunity employer and support a diverse workforce reflecting the local community.

#J-18808-Ljbffr…