Placement Year Customer Support Analyst- London

Day‑to‑day, you will:

• Solve system and user issues while advising customers on functionality.
• Help clients configure the platform to meet their needs and test new software releases.
• Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.

Acturis provides clear career progression, structured training, and early responsibility, giving you everything you need to grow.

You can expect:

• A transparent career structure, regular feedback, and 3 formal performance reviews annually.
• Opportunities to lead projects, manage resources, and mentor junior team members.
• Intensive onboarding, industry‑recognised training, and funded specialist courses as you progress.

Job requirements

• On track to achieve a 2:1+ in a STEM degree and strong A‑levels (AAB minimum, including an A in Maths).
• Are logical, analytical, organised, and quick to learn new concepts.
• Communicate confidently and enjoy working in a collaborative team environment.
• This is an undergraduate placement year, so you must be in the appropriate year of university study.

Ready to apply your technical mind to real‑world challenges? Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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