Customer Support – IMMEDIATE START – Cambridge based

Overview

Customer Support – IMMEDIATE START – Cambridge based – till mid March 2025

Our client is a payments company looking to hire a Customer Support specialist. Initially, this is a 6 week contract.

Responsibilities

• Be the first line of support dealing with client queries
• Respond to emails
• Collect Data to verify ID

What you’ll need

• Ability to show initiative and work independently
• Case Management Acumen – ability to track progress
• Attention to detail
• Be polite under pressure
• The ability to communicate clearly and effectively

Nice to have

• Payments / Fintech experience
• Proficient in Excel

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