Administrative Officer (AO)
Location: Aldershot (Full-time, on-site)Pay Rate: £12.86 per hourContract: Temporary (until end of June, likely extension to September)Start: ASAP
Brook Street are recruiting for an Administrative Officer to join a busy court environment in Aldershot. This role combines office‑based administration with front‑of‑house court usher duties, requiring strong administrative skills and confidence in public‑facing roles.
Key Responsibilities
Administrative duties:
- Data entry, filing, printing and maintaining accurate records
- Managing case information and supporting civil case processes
- Preparing correspondence and documents using Microsoft Office
- Handling emails and internal communications
Court usher duties:
- Welcoming and guiding court users
- Escorting individuals to courtrooms and ensuring smooth proceedings
- Keeping parties separated where required
- Supporting judges and court staff
- Handling sensitive situations calmly and professionally
About You
- Previous administration or customer service experience (desirable but not required)
- Strong IT skills, including Microsoft Office
- Confident communicating with a range of people
- Able to remain calm under pressure and in sensitive situations
- Organised, reliable and able to work in a fast‑paced environment
- A team player with a proactive approach
Additional Information
- Fully office‑based role
- Enhanced DBS required (Brook Street will support with this)
- Interviews to be held in person as soon as possible
EEO Statement
Brook Street supports the Armed Forces Covenant and will interview all candidates who are veterans or spouses/partners of military personnel, provided they meet the essential criteria for the vacancy. As a Disability Confident Leader, we guarantee interview opportunities for qualifying candidates with disabilities.
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