Workforce Management Specialist

Job Title: Workforce Management Specialist

Location: Hinckley, Leicestershire

Overview

We are seeking a highly organised and proactive Workforce Management Specialist to support site operations through effective manpower coordination and operational logistics. This hands‑on role plays a critical part in ensuring the smooth deployment of site personnel, maintaining workforce readiness, and supporting the successful delivery of service and maintenance activities within a heavy industrial environment.

Key Responsibilities

• Operational Manpower Coordination
  • Allocate, mobilise, and schedule field personnel in line with approved workforce plans and operational requirements
  • Maintain accurate and up‑to‑date workforce information within planning and scheduling systems (e.g. WSP or equivalent)
  • Monitor attendance, shift patterns, working hours, and standby coverage to ensure adequate site resourcing
• Site Support & Logistics
  • Coordinate travel, accommodation, and transportation for site‑based personnel
  • Arrange the availability and delivery of tools, equipment, and materials to support planned works
  • Manage workwear and PPE requirements, including inventory control, distribution, and replacements
• Compliance & Reporting
  • Ensure compliance with QHSE requirements, company policies, and relevant statutory regulations
  • Record, track, and report incidents, deviations, and improvement actions in line with management system requirements
• Local Line Management (Where Applicable)
  • Act as line manager for blue‑collar employees, providing daily supervision, guidance, and performance support
  • Identify development needs and succession opportunities within the operational workforce
  • Promote adherence to company processes, procedures, and safe working practices across the team

Qualifications & Experience

• Associate degree or equivalent qualification in Business Administration, Logistics, or a related discipline
• Experience working within heavy industry, ideally in a service or maintenance environment
• Demonstrable experience in workforce planning, manpower coordination, or field administration within industrial, construction, or manufacturing settings
• Experience managing or supervising technicians and operatives
• Working knowledge of workforce planning systems and Microsoft Office; ERP system experience (IFS preferred)
• Strong understanding of QHSE standards and site‑based industrial or construction environments
• Experience operating within a matrix organisation and engaging with cross‑functional stakeholders

Skills & Personal Attributes

• Strong commitment to QHSE and safe working practices
• Highly organised, proactive, and able to manage multiple priorities
• Effective communicator with a service‑oriented and solutions‑focused approach
• Adaptable and resilient, able to work under time pressures and changing operational demands
• Detail‑focused, accountable, and capable of working both independently and as part of a team

We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer.

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