Front Desk: Guest Experience Agent

Company: IBIS
Apply for the Front Desk: Guest Experience Agent
Location: Luton
Job Description:

IBIS in Luton, United Kingdom, is looking for a Reception Agent. This role involves being the first point of contact for guests, ensuring a welcoming atmosphere, managing check-in/check-out processes, and addressing guest inquiries effectively.

The ideal candidate will have a strong customer service background, excellent communication and multitasking skills, and proficiency in property management systems. Flexibility to work varying shifts is essential.

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Posted: June 4th, 2026