Job Description
We are seeking a helpful, enthusiastic and well organised individual to fulfil a vital admin support function working with our busy Housing Options team dealing with homelessness in Norwich.
The purpose of this post is to provide admin support to our homelessness team and administer the temporary accommodation used by the council to accommodate homeless households.
Responsibilities
The post-holder will assist with tasks such as sourcing temporary accommodation, making transport arrangements and liaising with providers and external agencies on behalf of clients.
The role will include updating client records, providing statistical reports and updating systems as well as managing temporary accommodation placements and assisting clients with the transition to a housing tenancy.
Skills Required
You will have strong organisation skills, a keen eye for detail, the ability to work independently and be able to prioritise a mixed workload. You will be a great communicator, able to build good relationships quickly and enjoy working as part of a team.
This is a busy, fast moving environment and the post-holder will need to have a positive and flexible approach, the ability to multi-task and work well in often pressurised circumstances.
Equal Opportunities Policy
The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.
Benefits
We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation.
- All employees are eligible to join the Local Government Pension Scheme (LGPS)
- Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees
- In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas
- Norwich City Council supports its employees through the provision of occupational health and employee assistance support
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