Position
Post: Operational Policy & Assurance Admin OfficerSalary: £36,723 per annumGrade: FRS CSalary range: £36,723 – £44,085 per annumContract type: PermanentWorking pattern: Full‑timeApplication closing date: 4 PM on Friday 05 May 2026
Agency Overview
London Fire Brigade (LFB) is London’s fire and rescue service – one of the largest firefighting and rescue organisations in the world. We employ over 5,000 people across operational, control and non‑operational teams, including Fleet, IT, HR, Finance, Procurement and Communications.
Duties and Responsibilities
- Provide administrative support to the Operational Improvement Department.
- Schedule meetings on Teams and in person, and attend meetings to provide timely and accurate minutes.
- Handle enquiries related to the Incident Monitoring Process Database and the Operations Review Team (ORT).
- Coordinate the development and production of documents with Heads of Services.
- Work collaboratively with internal clients across multiple departments and with external stakeholders.
- Produce detailed written work under tight deadlines, demonstrating strong communication, prioritisation and organisational skills.
- Maintain management processes and systems that deliver clear and actionable information to senior leaders.
- Approve quarterly performance and review reports, securing sign‑off from senior leadership.
- Assist in drawing up meeting agendas, inviting stakeholders and gathering supporting documents.
- Work from other brigade premises as required.
Qualifications & Experience
- Experience coordinating and managing work streams to achieve organisational objectives.
- Proficiency with Microsoft 365, including Teams, and other information‑technology applications for maintaining management information systems.
- Ability to manage workloads, prioritise effectively, handle changing and conflicting priorities, and meet deadlines.
- Excellent written and oral communication skills, capable of drafting reports, correspondence, policy documents and meeting notes.
All applicants must meet the selection criteria above; evidence will be scored against these competencies.
Equal Opportunity Statement
The London Fire Commissioner is an Equal Opportunities Employer and welcomes applications from all suitably qualified individuals, irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Benefits
- 26 days’ holiday plus bank holidays, with additional leave between Christmas Day and New Year.
- Family (including maternity) leave and emergency support leave.
- Hybrid working is available, subject to business need.
- Free access to the Brigade gym.
- Use of the Brigade’s Medical Adviser, physiotherapists and fitness advisers.
- Free counselling services.
- Season ticket loan.
- Equality Support Group networks.
- Contributory pension scheme.
- Cycle to work scheme.
- Staff discount scheme, including access to Blue Light Card retail and hospitality discounts.
- Opportunity to access affordable accommodation.
Criminal Records Check
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a standard criminal records check. All offers of employment are subject to satisfactory disclosure by the London Fire Commission.
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