SaaS Customer Support Lead – Hybrid, AI-Driven Growth

Avanti Recruitment is seeking a Customer Support Lead located in central Brighton. In this hybrid role, you will lead a team of Customer Support Executives while actively resolving customer issues. Your responsibilities will include improving support processes and collaborating with Product and Engineering teams.

This role offers the chance to influence operational practices and contribute to a key priority of customer experience. Benefits include 25 days of annual leave, a pension scheme, and Perkbox membership.

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