Location: Salisbury Square – London EC4Y 8AP
Role Purpose
The role has been created to assist the team on site with the hard services required by the client.
Main Duties & Responsibilities
- To represent the hard services team and ensure the successful site support for all engineering requirements
- Ensure that Specialist Vendors service visits are completed efficiently, that the quality of work has been inspected, and recommendations are communicated to the Account Manager.
- Carry out PPM tasks and adhere to compliance guidelines, statutory acts, and regulations.
- Accurately report all completed work orders, including precise recording of any critical spares/stock items used during these tasks. Utilise the Corrigo platform.
- Expected to deliver a high level of customer‑focused service and participate in additional training as required.
- Complete the weekly reports, ensuring that significant events or activities are noted and effectively communicated to the JLL FM team and the Account Manager.
- Actively participate in and complete Health and Safety compliance activities, such as Hazard/Near Miss Reporting and regular completion of scheduled Toolbox Talks.
- Accountable for compliance with JLL MEP processes and procedures when undertaking all relevant work orders, ensuring risk‑management documentation (MOP, SOP or EOP) is in place for all critical works.
- Liaise with the account manager when ordering M&E components for remedial/corrective works.
- Take ownership of areas (including all plant rooms) under INTEGRAL control, ensuring they are brought up to and maintained to the required site standards.
- Efficiently and effectively complete CAFM Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA.
Essential Qualifications & Experience
- Minimum of 5 years relevant experience in Facilities Environments.
- Electrical/Mechanical HVAC Engineering apprenticeship or similar.
- C&G Pts. 1 & 2, F‑Gas equivalent or exceeds.
- 18th Edition IEE: Wiring and Installation.
- C&G 2391 test and inspection; BS 7671:2001 for inspection, testing and certification.
- Excellent communication skills and the ability to deal with all levels of staff.
- Proactive in achieving the highest standard of operation.
- Have good IT and report writing skills.
- Ability to work under pressure whilst remaining calm, clear‑thinking and able to deliver the required services to the client within given time constraints.
Employee Benefits
- Overtime x1.5 on weekday and x2 on weekends + day in lieu on bank holidays
- Standby rate is £15 per day and £50 on bank holidays
- 24 days holiday plus bank holidays (pro‑rated into shifts for shift workers)
- Ability to buy and sell holidays – buy 5 days & sell 2 days
- Life assurance
- Auto‑enrolment company pension scheme
- Employee Assistance Program (EAP)
- Cycle to work scheme
- Purchase an electric vehicle via salary sacrifice
- Employee discounts with various brands
- Learning and development programs, training and career opportunities.
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