Hybrid Helpdesk Operator — Customer Support Pro

Mitie Group plc. is seeking a Helpdesk Operator in Northampton. The role involves managing incoming calls and emails, supporting employees, and logging information accurately. Strong customer service skills and attention to detail are essential.

The position is office-based with 36 hours per week, primarily Thursday to Saturday, offering an opportunity for overtime working from home. Ideal candidates will have excellent communication and organisational skills.

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