Housing Support Worker (Caseworker) – Homeless Adults Service – Colchester, Essex
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
About The Role
In this role you will provide practical and emotional support to adults experiencing homelessness. Your responsibilities include helping customers manage their tenancy, develop independent living skills, and access the right support. You’ll set and achieve goals with customers, promote choice and independence, liaise with partner agencies such as health services, benefits offices, and local authorities, maintain accurate records, and support the smooth running of the service, including move‑ins, sign‑ups, and low‑level housing management tasks.
About You
- Experience supporting people in a casework, advice, or advocacy role (voluntary or paid).
- Excellent communication and organisational skills.
- Able to work collaboratively, with a positive, can‑do attitude.
- Confident using IT and maintaining records.
- Committed to equality, diversity, and inclusive practice.
- Knowledge of housing, welfare benefits, or homelessness issues is an advantage.
Why Join Us
We believe in creating a workplace where everyone feels supported, included, and empowered. Our core values guide our work: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We Offer
- 25 days’ annual leave plus bank holidays.
- Flexible benefits package – including healthcare, dental, and lifestyle discounts.
- Life assurance (4×).
- Ongoing training and development, including qualifications and apprenticeships.
- Two additional paid volunteering days each year.
- Up to 10% matched pension contribution.
- Regular supervision and opportunities for training and development.
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