Support Worker / Domestic Abuse

Company: AWD online
Apply for the Support Worker / Domestic Abuse
Location: Bexhill on Sea
Job Description:

Specialist Domestic Abuse Support Worker – Multiple Compound Needs Service

Do you have experience working with survivors of domestic abuse or with vulnerable adults who have complex needs?

Make a real difference as a Specialist Domestic Abuse Support Worker supporting survivors with multiple compound needs, including mental health, homelessness, substance misuse and offending behaviour, through residential support, safeguarding, risk management and trauma‑informed care.

Gender specific requirement Due to the gender specific nature of this role, applications can only be accepted from female candidates. This includes all women whose legal gender is female, including those who hold a Gender Recognition Certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with the Equality Act 2010.

Salary: £29,000 per annum

Location: Bexhill, East Sussex

Job type: Full‑Time, Permanent

Working hours: Average of 40.25 hours per week; 4 on/4 off shift pattern, 12‑hour shifts, 0.5‑hour unpaid lunch break.

Job Overview

We have a fantastic new job opportunity for a Specialist Domestic Abuse Support Worker to join a residential services team delivering high‑quality support to survivors with complex and multiple compound needs.

Duties

  • Risk and Needs Assessment: Complete comprehensive assessments to identify risk, safeguarding concerns and support requirements.
  • Care Planning: Develop and implement bespoke support and care plans promoting independence and rehabilitation.
  • Trauma‑Informed Support: Deliver structured interventions, group sessions and one‑to‑one key‑work in a safe residential environment.
  • Multi‑Agency Working: Liaise with local authorities, police, housing teams and voluntary agencies to coordinate effective support.
  • Housing and Benefits Support: Assist with enhanced housing benefit applications and support move‑on into secure accommodation.
  • Safeguarding and Risk Management: Promote public protection and manage complex behaviours using appropriate de‑escalation techniques.
  • Health and Safety Compliance: Maintain a safe environment including building checks, incident reporting and record keeping in line with GDPR.
  • Practical and Emotional Support: Support residents with accessing services, completing paperwork and building life skills.
  • Outreach Support: Provide community‑based and follow‑on support to survivors transitioning from refuge services.

Candidate Requirements

Essential

  • Previous experience working with survivors of domestic abuse or vulnerable adults with complex needs.
  • Comprehensive understanding of multiple compound needs including mental health, homelessness, substance misuse and offending behaviour.
  • Experience working within residential care, community care or supported housing settings.
  • Proven experience of safeguarding, risk management and public protection practice.
  • Knowledge of the benefits system, particularly housing‑related benefits.
  • Ability to work flexibly across evenings and weekends within a 24/7 service.
  • Strong interpersonal and communication skills with the ability to build effective professional relationships.
  • Ability to produce clear documentation, maintain accurate records and complete incident reports.
  • Commitment to equality, diversity and anti‑discriminatory practice.

Desirable

  • Experience supporting women within a refuge or domestic abuse service.
  • Experience processing benefit claims.
  • Understanding of housing pathways for survivors.
  • First Aid qualification or willingness to obtain.

Additional Information

Background Checks This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre‑employment process for any successful candidate.

Safeguarding Commitment The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Closing Date Friday 19th June 2026

Interview Format Interviews will take place face‑to‑face.

Job Ref AWDO-P14726

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Posted: June 4th, 2026