Service And Operations Coordinator

A client of ours in the Clacton-on-Sea area are recruiting a Service and Operations Coordinator to join their team. This is a full-time permanent position working Monday – Thursday 7.30am – 4.30pm and Friday 7:30am – 1:30pm. Paying £35,000 – £40,000 per annum depending on experience.

Key Duties

• Schedule and coordinate service engineers, including travel arrangements
• Sell contracts/service visits to maintain a full diary/schedule of works
• Support breakdown situations by coordinating engineers and liaising with the technical team
• Process spare parts enquiries, sales, ordering and shipping
• Prepare commercial invoices, customs paperwork and shipping documentation
• Coordinate machine commissioning, engineer visits and operator training
• Maintain sales/enquiry records and support monthly reporting
• Work closely with workshop and operations teams to track machine completion schedules

Skills & Experience

• Engineering, manufacturing and production industry experience.
• Strong organisational and communication skills
• Experience in service coordination, operations, logistics or engineering support preferred
• Ability to manage multiple priorities in a fast-paced environment
• Good IT and administration skills
• Experience with shipping/export paperwork beneficial

If you feel like you meet the above criteria & would like to be considered for this Service and Operations Coordinator position, please apply with your CV.

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