Customer Assistant – Cafe – Canterbury

All the Details

Work Pattern

• Sunday 12:00-16:00
• Monday 13:00-17:00
• Wednesday 13:00-17:00
• Saturday 12:00-16:00

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Responsibilities

• Digitally confident: use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Fast and relentlessly focused on delivering quality under pressure while delivering five‑star service.
• Support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.
• Adapt quickly, working where needed with pace and flexibility.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.

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