Senior Care and Support Assistant
Location: Stoke-on-Trent, Staffordshire, GB, ST3 4JR
Department: Health and Social Care
Operation: Sanctuary Supported Living
Closing Date: .
Requisition: 228319
Salary: £14.06 per hour (37.5 hours per week)
We’re proud to be recognised as the 2025 Housing with Care Employer of the Year. You’ll be part of a compassionate, community-focused team supporting people with a learning disability, putting people first every single day.
Your role
- Lead a team of Care and Support Assistants to ensure customers receive the best support
- Provide personal care and encourage independence by building confidence and self-esteem
- Promote safe practices, complete risk assessments and manage safeguarding to keep customers safe
- Build positive relationships with customers and colleagues
- Carry out team supervision
- Create and update electronic care and support plans
- Experience supervising people is desirable
- Recent experience supporting vulnerable people in a similar role
- NVQ Level 2 in Health and Social Care or willingness to work towards it
- Personalised approach to care with strong interpersonal skills
- Enthusiastic and flexible approach
- Strong organisational skills and basic literacy and numeracy
- Proficient technology/IT skills (Microsoft Office and similar)
Your rewards
We offer 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme.
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Parental leave arrangements and annual leave purchase scheme
- Company-funded training and ongoing career development opportunities
- Flexible working options and an inclusive culture where everyone belongs, supported by staff networks including PRISM, Disability, Race Equality and Parent networks
- Exclusive retail discounts, Cycle to Work and salary sacrifice arrangements
Some rewards are subject to a qualifying period or other criteria – please note details on our website.
Before you apply
- We can only accept applications from individuals with the right to work in the UK.
- All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed.
- Internal candidates should apply via their internal careers account.
- We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to an inclusive environment for our employees and customers. We work closely with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application, which we will pay for.
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