Customer Care & Complaints Specialist

Company: Neighbourly®
Apply for the Customer Care & Complaints Specialist
Location: London
Job Description:

Neighbourly® is looking for a dedicated Customer Complaints Resolution Specialist to manage customer complaints and ensure a high level of service. The role involves logging issues, conducting investigations, and maintaining communication with customers for effective resolutions.

Ideal candidates will have previous experience in complaints management, possess strong communication skills, and be proactive problem-solvers. This position is key to maintaining customer satisfaction and enhancing our service quality.

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Posted: June 4th, 2026