Operations Coordinator

We are recruiting for two organised and proactive Operations Coordinators to support the delivery of online programmes and operational activities within a digital-first environment. The role combines scheduling, stakeholder coordination, reporting, financial administration and operational support.

The position is set to commence ASAP and will be full-time for an initial duration of 12 weeks with a pay rate of £16.92 per hour + holiday pay

Key Duties:

• Coordinate and schedule live online sessions using Zoom, working closely with faculty and project teams
• Host online sessions and provide technical support, ensuring recordings are uploaded promptly
• Manage scheduling conflicts, session changes and operational queries
• Collaborate with cross-functional teams to support online programme delivery
• Monitor learner engagement and operational performance using reporting and analytics tools
• Produce reports to support trend analysis and continuous improvement activities
• Support administrative projects, including development of workflows, guides and checklists
• Raise and manage purchase orders using Oracle systems
• Coordinate recruitment administration, including interview scheduling and candidate communications
• Maintain procedural documentation and support operational continuity
• Contribute to operational efficiency through strong organisation and planning

Selection Criteria:

• Experience managing operational or administrative processes in digital environments
• Strong IT skills, including Microsoft Office and Zoom
• Excellent organisational and time-management skills
• Strong written and verbal communication skills
• Proactive and collaborative approach to work
• Ability to build effective working relationships in remote and in-person settings
• Experience following procedures and using internal systems accurately
• Understanding of confidentiality and information security
• High attention to detail and commitment to professional development

Vacancy ID: 23151

Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.

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