Villa Operations Assistant

Overview

A luxury travel business is seeking a Villa Operations Assistant to join its fast-growing Luxury Villas team, based in Cheltenham. This is an excellent entry point into the luxury travel industry, ideal for someone highly organised, detail-driven, and keen to build a long-term career in operations.

This role will support the operations function across a varied and busy portfolio of luxury villas, providing essential administrative and systems support. This includes booking administration, website updates, producing client documentation, and supporting the wider team with day-to-day operational tasks.

Responsibilities

The Role

• Support the operations function across a varied portfolio of luxury villas
• Provide administrative and systems support
• Handle booking administration
• Update website content
• Produce client documentation
• Support the wider team with day-to-day operational tasks

About You

• Highly organised with excellent attention to detail
• Strong written communication skills and good grammar
• Confident communicator, both written and verbal
• Proactive, resourceful, and comfortable taking initiative
• A genuine interest in luxury travel and villas
• Luxury brand experience is beneficial but not essential

What’s On Offer

• Full training and clear career progression
• Exposure to high-net-worth clients and luxury travel operations
• 25 days annual leave
• Company bonus scheme
• Regular team social events
• Hybrid working (office-based Tuesday to Thursday)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Travel Arrangements

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