Technical Operator

Company: Twinings
Apply for the Technical Operator
Location: Andover
Job Description:

Great People Work Here.

Application Deadline: 5 March 2026

Department: Andover Supply Centre

Location: Andover

Overview

We’re looking for people who don’t just come here to get the job done, but who have a genuine interest in the brand and a commitment to doing the best job they can. In return, we offer an inspiring package of employee benefits — to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

An exciting opportunity has become available for a Technical Operator to join our collaborative team in Andover on a double days working pattern. One week you will work 6am to 2pm and the next 2pm to 10pm. The Technical Operator is responsible for maintaining technical machinery and equipment in the assigned area in accordance with the applicable standards. The role ensures compliance with quality, safety and technical standards, while contributing to efficient and continuous production operations.

Responsibilities

  • Maintain continuity of production processes and improve efficiency by reducing causes of quality losses, as well as losses from unplanned and minor stoppages.
  • Act as a first point of call for machine breakdowns
  • Conduct training to operators when required
  • Collaborate with the Quality Assurance to ensure top-quality product delivery.
  • Work with the Engineering Support Department to develop inspection and maintenance schedules.
  • Analyse causes of breakdowns and implement preventive actions.
  • Monitor spare parts inventory and contribute to operating/maintenance manuals.
  • Keep accurate records of production parameters through reporting.
  • Maintain a clean, safe, and organised workstation.

Skills, Knowledge and Expertise

  • Be able to work a rotating double day shift pattern.
  • At least 1 year of practical experience in repair and maintenance of machines and equipment.
  • Technical or engineering education (i.e. C&G/NVQ).
  • Computer literacy (Word, Excel, PowerPoint).
  • Effective communication with colleagues and departments.
  • Capability to train and coach others.

Benefits

  • Competitive Monthly bonus scheme
  • Overtime at time and a half
  • Development and training program with the opportunity to earn more based on increased skill level
  • Onsite Restaurant with free tea, coffee and fruit and discounted food options
  • Onsite Staff shop and online staff discounts
  • Free onsite parking
  • 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
  • Onsite Gym and Wellbeing Centre
  • Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
  • Pension scheme with your contributions matched for up to 10% of your salary
  • Cycle to work scheme
  • SimplyHealth Cash plan

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Posted: June 4th, 2026