Overview
Job Description location: In N Out Autocentre, Wardentree Lane, Pinchbeck. In’N’Out Autocentres are experts in vehicle servicing, MOTs & repairs. Founded in 2008, we have 30 autocentres nationwide offering simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and proud to be a Which? Trusted Trader. Our customers are at the heart of everything we do; we strive to exceed expectations with quality, value, convenience and exceptional customer care. Your customer relations skills will be a vital component of our offering, ensuring that we delight customers whilst building long-term relationships based on trust and integrity.
Role
To support our expansion plans, we are recruiting for an Assistant Manager to join our hardworking, dedicated team in this busy centre. You will work alongside the Centre Manager who will train you in all aspects of how to manage the operation in all areas including people, service operations, car count, profit, sales and administrative duties. This is a hands-on role; our Assistant Managers also spend time in the service bays with the team, assisting when necessary to ensure a seamless and timely operation is maintained.
Responsibilities
- Assist with day-to-day operations and leadership of the centre under the guidance of the Centre Manager.
- Support service operations, car count, and profitability targets.
- Provide high levels of customer service and build strong relationships with customers.
- Spend time in the service bays as needed to maintain efficient operations.
Requirements
You should be qualified to a minimum of Level 2 in light vehicle maintenance, able to carry out minor fast fit repairs or servicing as required. The ideal candidate will:
- Be proactive with a positive attitude and a desire to deliver great customer service
- Be sales driven, aiming to meet and exceed financial targets for the centre
- Help the team build a strong local reputation for our brand
Benefits
- Company pension with 5% contribution from the company
- Cycle to work scheme
- Employee discount plus free MOT and service annually
- Free on-site parking
- Life insurance at three times your salary
- Long service and birthday gifts
- Uniform
- Referral programme
- Rotas negotiable
Supplemental Pay
- Bonus scheme paid monthly
- Performance bonus
- Quarterly bonus
Company Information
We are a Which? Trusted Trader and regularly audited to ensure open and honest service. Fixed prices, clear explanations and 100% customer satisfaction promise.
Additional Information
Our client waiting lounges feature high-speed Wi-Fi, free beverages, a child’s play area and baby change facilities. 75% repeat customers; Trustpilot score 4.7. We will never carry out any additional work unless authorized and will provide recommendations and advice to ensure your safety and the correct operation of your vehicle.
Requirements
- Level 2 in light vehicle maintenance
Desirable Criteria
- Automotive service: 2 years (preferred)
- Full Driving Licence (preferred)
- Customer service 2 years (preferred)
- Management experience 2 years (preferred)
Closing Date: Tuesday 30th June, 2026
Contract Type: full-time
Salary: From £30,000 to £34,000 per year
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