Assistant Manager

Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret‑à‑porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.

Job Description: Assistant Manager – Immediate Start

We are currently seeking a Full-Time (40 hours) Assistant Manager for MaxMara in Edinburgh.

Main Responsibilities:

• Assists the customers in accordance with the Brand philosophy, service and quality standards
• Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
• Ensure that all merchandise is properly displayed and organized;
• Maintain and update professional and technical knowledge;
• Delivers excellent service to ensure high levels of customer satisfaction;
• Deals with customer queries and complaints;
• Acts as ambassador of the customer‑centric logic within the store;

Profile:

The ideal candidate will:

• Demonstrate good conversational English.
• Have relevant experience in luxury retail.
• Develop and maintain strong client relationships.
• Ensure each customer receives a consistent and professional service
• Be motivated to achieve personal and team goals and have worked to KPIs.
• Continuously maintain high standards.
• At least 1-2 years of relevant experience is a minimum

This would be a full time permanent role at our Edinburgh store.

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