Company: City of York Council
Location:
Job Description:
The City of York Council is seeking a Complaints, Feedback and Compliance team manager to ensure high-quality customer service in line with legislation and policies. The role supports the complaints and feedback team, fostering improvement in customer outcomes and effective collaboration.
The ideal candidate should have strong English communication skills, a proactive work approach, and experience in complaints investigation. Hybrid working arrangements are available, along with a comprehensive benefits package.
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Posted: June 4th, 2026