Head of Member Experience & Engagement

People’s Partnership in Crawley seeks a Head of Member Service to lead their Member Services function within Customer Engagement. This role involves providing inspirational leadership to multiple teams, ensuring high performance while fostering a culture of engagement and continuous learning. Key responsibilities include managing complex customer escalations, developing operational frameworks, and aligning services with strategic goals. The position comes with generous benefits, emphasizing employee welfare, including pension contributions and learning opportunities.#J-18808-Ljbffr…