Facilities Helpdesk Coordinator — Customer-Centric Ops

YDU JC Air Cond & Ref Inc.- Dubai is seeking a Facilities Management Helpdesk Coordinator to join their Customer Services team. In this role, you will be the central point of contact for strategic FM partnerships, managing enquiries, resolving complaints, and driving customer satisfaction by meeting KPIs and quality standards.

The ideal candidate will possess strong communication skills, be experienced in B2B customer service, and thrive in fast-paced environments. This position offers competitive salary, generous leave, and career development opportunities.

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