Field Operations Support

Field Operations Support

Benefits

• Competitive salary ranging from £27,321 to £32,241, with an annual incentive bonus up to £1,000
• A company van for work use
• Pension scheme with up to 10 % company contribution
• Development opportunities aligned with the Field Operations Support progression plan
• 25 days annual leave plus bank holidays and two additional wellness days
• Life assurance cover of four times the pensionable salary
• Health cash plan, critical illness insurance, dental insurance, life assurance flex and partner cover
• Retail savings scheme
• Online GP service, cycle‑to‑work scheme, gym membership discounts and other well‑being benefits

What We Do

Yorkshire Water provides safe, reliable water and wastewater services to over 5.4 million residents and the visitors that come to the region each year. Our Field Operations team delivers essential support to maintain and improve the network, ensuring high standards of service, environmental protection and customer satisfaction.

Responsibilities

• Carry out essential operational activities that support safe, efficient and high‑quality delivery across the water network.
• Play a key role in improving asset health, contributing to the delivery of the mains renewal programme and wider Field Operations performance objectives.
• Support site access requests, coordinating entry for third parties undertaking non‑intrusive works on the network.
• Complete cyclical site inspections, ensuring assets meet required standards in line with inspection protocols.
• Deliver secondary chlorination activities, including sampling, equipment checks, maintenance and safe handling of materials.
• Provide operational support such as filter changes, bottled water deliveries and customer communications, ensuring a positive customer experience during service impacts.

Skills & Qualifications

• Deliver essential Field Operations activities safely, efficiently and in line with Yorkshire Water standards.
• Collaborate with Field Operations and Resource & Planning teams to plan and deliver reactive and cyclical activities.
• Adhere to Safe Working Procedures (SWPs) and escalation pathways when guidance is unclear.
• Use Yorkshire Water systems (e.g. SAP, Advantex, ICE, Odyssey, RTS, Nintex) to record and manage work activity.
• Manage your own workload independently, demonstrating good organisation, initiative and accountability.
• Maintain strong internal and external relationships, working collaboratively with colleagues, partners and customers.
• Provide a high standard of customer service, ensuring a professional and positive experience during all interactions.
• Demonstrate strong attention to detail and consistently reflect Yorkshire Water’s values and behaviours in your day‑to‑day work.

Location & Work Details

Location: South of Yorkshire. Work type: Permanent. 37 hours per week, Monday to Friday.

Eligibility & Process

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

Closing date for this role is 11th June 2026.

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