Transport Operator (Nights)

Overview

Mark Thompson Transport are recruiting a Transport Operator (Nights) to join their team at their site in Warrington. The role is to execute the collection and delivery schedules in a cost‑efficient manner, in line with business objectives, customer service levels and current legislative requirements.

• Nights
• Competitive Salary
• Additional benefits:
  • Life assurance
  • Pension
  • Exceptional fleet
  • Opportunity for training and development (CPC training)
  • Full Uniform and PPE
  • Onsite Parking
  • Cycle to work scheme
  • Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
  • Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the Job

• Utilisation of IT systems and vehicles to ensure accurate and appropriate allocation of driver/vehicle/loads/back loads and trailers and communicate plans to external and internal customers to improve efficiency of the department and the Group;
• Ensure sufficient driver staffing levels are in place at all times, including agency staff, to meet customer requirements;
• Manage driver hours by authorising driver timesheets on a weekly basis;
• Status tracking of drivers/vehicles to ensure that collections and deliveries are on target and communicate delays in a timely manner to customers;
• Deploy service recovery actions when required if a customer collection or delivery is at risk of failure;
• Communicate effectively to all internal and external customers, including load sheets for the warehouse, handovers to relevant individuals/departments and key stakeholders for operational delays to ensure a smooth and efficient service is being delivered;
• Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague’s absence;
• Identify, communicate and drive any continuous improvements to continually develop the operation of the business;
• Operate a high standard of general housekeeping and work in a safe manner complying with all health and safety regulations to maintain a clean, safe and tidy working environment;
• Maintain clear communication with other colleagues and drivers to ensure customer KPIs and targets are achieved and maintained, including driver debriefs, manifest reviews and updates to any amendments/notes.

Your Knowledge and Experience

• Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations;
• Working knowledge of transport operation systems;
• Logistics qualification would be desirable;
• Geography;
• Health and Safety regulations;
• Relevant transport experience;
• Analysing and solving logistic problems;
• Transport operation systems.

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