Retail Operations Lead & Team Coach

This position reports to the Retail Manager and is responsible for overseeing daily store operations. The individual will lead the retail team to ensure a high standard of customer service.

Job Description

• Supervising and mentoring retail staff to ensure operational excellence.
• Managing inventory levels and coordinating stock replenishment.
• Handling customer inquiries and resolving complaints professionally.
• Monitoring sales performance and implementing strategies

Requirement

• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Proficiency in inventory management and POS systems.
• Ability to analyze sales data and trends.

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