Position Details
Salary: £31,700 OTEContract: Permanent – Full TimeMust Have: Full UK Driving Licence – 2 Years Minimum Parts Experience
About Steven Eagell
As an established, family‑run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive after‑sales services. We take pride in offering a wide range of career opportunities across sales, customer service, technical, administrative and management roles, from entry‑level positions through to senior leadership. As a family‑run business, we value teamwork, integrity and long‑term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Responsibilities
- Deliver an excellent customer experience by understanding customer needs and recommending the right parts and accessories
- Provide accurate pricing, availability and product information (in person and over the phone)
- Develop regional trade business to meet Toyota GB targets
- Promote and maximise sales of genuine parts, accessories and current promotions
- Manage parts stock levels effectively, including ordering, goods receipt, storage and returns
- Support the Service team by ensuring parts availability aligns with workshop schedules and minimises downtime
- Process warranty claims and supplier returns in line with manufacturer requirements
- Maintain accurate administration, invoicing and customer records
- Work collaboratively with colleagues across departments to ensure a seamless customer journey
Qualifications
- A customer‑focused individual who builds rapport easily and listens carefully to understand both stated and underlying needs
- Commercially aware, with the confidence to recommend products and identify additional sales opportunities
- Organised and detail‑oriented, with the ability to manage stock, orders and administration accurately
- A strong team player who communicates effectively with Service and other departments
- Proactive and self‑motivated, with the ability to manage priorities in a fast‑paced environment
- Experience in automotive parts, retail or trade sales
Benefits
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high‑street discounts through Perk Box
- In‑house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
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