Job Title: Installation Project Coordinator
Location: Based in Didcot with travel across the UK and Ireland
Salary: £40,000 – £45,000 per annum
About the role
We are looking for a proactive and organised Installation Project Coordinator to join our team. Reporting to the Installation Manager, you will play a key role in delivering installation projects for medical imaging equipment, from initial enquiry through to completion, ensuring exceptional quality, efficiency and customer satisfaction at every stage.
This is a varied, hands‑on role combining project coordination, technical understanding, customer engagement, and continuous improvement.
Key Responsibilities
- Project Coordination
- Coordinate installation projects from enquiry through to completion
- Act as a key point of contact for customers and end users
- Coordinate effectively with internal teams and international colleagues to ensure smooth delivery
- Site Surveys & Planning
- Plan and conduct installation site surveys across the UK and Ireland
- Assess site readiness and ensure health & safety requirements are met
- Identify and coordinate any additional project requirements with stakeholders
- Method Statements & Documentation
- Produce site‑specific method statements and risk assessments using company templates to ensure that local and national regulations are met.
- Ensure that stakeholders are kept fully informed of site‑specific requirements and are kept updated on any plan changes.
- Customer Service
- Maintain and develop strong relationships with customer project managers
- Deliver clear updates and ensure high levels of customer satisfaction
- Support investigation of customer complaints, ensuring resolution is achieved and feedback is recorded in a well‑structured report for the customer
- Team Support & Training
- Support scheduling and planning for Installation Technicians
- Assist with onboarding of new technicians
- Business Development
- Identify opportunities for additional services
- Support preparation of quotations for additional or ad‑hoc work
What we’re looking for
Essential
- Strong communication and customer service skills
- Excellent organisational and time management abilities
- Strong understanding of relevant safe working methods and regulatory requirements
- Analytical mindset with good IT skills
- Ability to work independently and as part of a team
- Relevant background with strong practical skills
- Team leadership or supervisory experience
Desirable
- Appointed Person qualification
- Experience with crane deliveries and rigging
- Experience installing medical equipment
Additional Information
This role involves travel for site surveys and installations. All work must be carried out with a strong commitment to quality, efficiency, and health & safety standards.
Company Benefits
- Uniform and PPE provided
- Increasing holiday entitlement with length of service
- Internal and external training provided
- Free onsite parking and convenient local amenities
- Overtime opportunities
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