German speaking Customer Service Advisor
German speaking Customer Service Advisor
4 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Euro London Appointments
Resourcer at Euro London Appointments | Regional Division | Native German speaker | Matching multilingual candidates to their next role
Job title: German speaking Customer Service Advisor
Salary: £26,500 per annum
Location: Remote, with 1 day per month in the office
Contract: Permanent, full-time
Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a German-Speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office.
Responsibilities:
- Handle customer enquiries from German-speaking clients via phone, email, and live chat.
- Provide solutions to customer issues, ensuring satisfaction and timely resolution.
- Maintain customer records and accurately log interactions.
- Work collaboratively with team members and management to improve customer experiences.
What We’re Looking For:
- Fluent in both written and spoken German.
- Strong communication and problem-solving skills.
- Prior experience in a customer service role is advantageous.
- Ability to work independently in a remote setting.
Shift Patterns:
You can choose one of the following 5-week rotational shift patterns:
Choice 1 (5-Week Rotation):
- Week 1: Monday to Friday. 07:00 – 15:15 UK Time
- Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 – 15:45 UK Time
- Week 3: Monday to Friday. 11:00 – 19:15 UK Tim
- Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 – 16:15 UK Time
- Week 5: Monday to Friday. 11:45 – 20:00 UK Time
Choice 2 (5-Week Rotation):
- Week 1: Monday to Friday. 07:00 – 15:15
- Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 – 15:45 and Saturday 11:45 – 20:00
- Week 3: Monday to Friday. 11:00 – 19:15
- Week 4: Monday, Tuesday, Wednesday, Thursday. 08:00 – 16:15 and Saturday 09:45- 18:00
- Week 5: Monday to Friday. 11:45 – 20:00
- Life insurance
- Ability to work remote
- Company discount
- Eye tests
- Buy/sell 5 days of holiday a year
- Enhanced maternity/paternity pay
And many more!
If you’re a customer-focused individual with fluent German language skills, we’d love to hear from you!
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Customer Service and Administrative
Industries
Consumer Services
Referrals increase your chances of interviewing at Euro London Appointments by 2x
Sign in to set job alerts for “Customer Service Advisor” roles.
Margate, England, United Kingdom 3 months ago
Brighton, England, United Kingdom 3 months ago
Whitstable, England, United Kingdom 3 months ago
Leeds, England, United Kingdom 3 months ago
Canterbury, England, United Kingdom 3 months ago
Rye, England, United Kingdom 3 months ago
Cambridge, England, United Kingdom 3 months ago
Greater Manchester, England, United Kingdom 3 months ago
Southampton, England, United Kingdom 3 months ago
Kingston Upon Hull, England, United Kingdom 2 days ago
London, England, United Kingdom 1 week ago
Bath, England, United Kingdom 3 months ago
Bristol, England, United Kingdom 3 months ago
Liverpool, England, United Kingdom 3 months ago
Nottingham, England, United Kingdom 3 months ago
Birmingham, England, United Kingdom 3 months ago
Leamington Hastings, England, United Kingdom 3 months ago
Newcastle Upon Tyne, England, United Kingdom 3 months ago
Sheffield, England, United Kingdom 3 months ago
Kingston Upon Hull, England, United Kingdom 2 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
Remote Customer Service Specialist (Hull)
City Of Kingston Upon Hull, England, United Kingdom 2 days ago
Remote Customer Service Specialist (Part Time, Hull)
City Of Kingston Upon Hull, England, United Kingdom 2 days ago
City Of Kingston Upon Hull, England, United Kingdom 2 days ago
Remote Customer Service Advisor (Part Time, Hull)
City Of Kingston Upon Hull, England, United Kingdom 2 days ago
Remote Customer Service Specialist (Hull)
Kingston Upon Hull, England, United Kingdom 2 days ago
Greater Bristol Area, United Kingdom 2 days ago
Greater London, England, United Kingdom 2 days ago
City Of Kingston Upon Hull, England, United Kingdom 2 days ago
London, England, United Kingdom 1 month ago
Staines-Upon-Thames, England, United Kingdom 2 days ago
St Albans, England, United Kingdom 2 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr…