Shop Volunteer (Till & Customer Service – Woodbridge)
Your local British Red Cross shop in Woodbridge offers a variety of activities for volunteers. From sorting stock and preparing donated items for sale to providing great customer service to our donors and customers, we have something that suits most people’s interests. This role is a great place to learn new skills and share existing ones.
We are currently looking for Till and Customer Service volunteers to help us in our shop.
If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.
Responsibilities
- Using the shop till to take payment for items
- Promoting Gift Aid to maximise our fundraising potential
- Helping and advising customers
- Undertaking general activities in the shop
- Creating exciting window displays
- Sorting donations for selling in the shop
- Helping customers on the shop floor
Qualifications
- No previous experience needed.
- A warm smile and a friendly outlook.
- Completing the training (provided) prior to starting.
Benefits
- Meet new people and be part of a dynamic and inclusive team.
- Gain or pass on retail experience.
- A great opportunity to use your existing skills or gain new ones.
- Reasonable pre‑agreed travel expenses for the role including for attending training.
- An opportunity to be part of the world’s largest humanitarian organisation and to make a positive difference to people’s lives.
Volunteer Details
No minimum commitment or fixed hours. You can volunteer a few hours during the week or on weekends as agreed with the shop manager. We only ask that you agree on hours you are confident you can attend and let us know if these hours may change.
Diversity & Inclusion
We celebrate diversity and want you to feel you can bring your authentic self to the Red Cross. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We strive to make volunteering accessible to everyone and offer an expenses policy that prioritises keeping volunteers from being out of pocket for role‑related costs.
Health and Safety Statement
We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and discuss any adjustments you may need. In some locations we may not be able to host 15‑17 year olds; please get in touch to find a suitable opportunity.
Contact
If you have any questions before applying, please contact us at volunteerrecruitment@redcross.org.uk.
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