per annum
Hours: 42 hours per week: 4 days on, 4 days off & 4 nights on, 4 nights off
Benefits: We offer up to double time for overtime
Grade: 3.1 Site Based
See a Different World. Where potential is seen and progress is nurtured. Do you have a passion and flare for helping deliver impeccable first-class customer service and want to work in an inclusive environment?
We’re Hiring: SOC Operator
Location: Milton Keynes
Pay: £29,374.80 per annum
Hours: 42 hours per week: 4 days on, 4 days off & 4 nights on, 4 nights off
Benefits: We offer up-to double time for overtime
From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!
Responsibilities
- Respond appropriately to varying and fast challenging priorities
- Demonstrates a high level of integrity whilst dealing with sensitive and confidential situations
- Answer all calls promptly with a high level of customer service giving assistance to internal and external customers, including liaising with third parties and contractors as required
- Manage mobile alarm callouts and provide solutions in a timely manner
- Prioritise alarms, especially life-threatening ones like Lone Worker or Fire Alarms, with absolute focus
- Monitor CCTV and respond to all customer requests relating to their alarm system, escalating issues accordingly
Please note – The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.
Qualifications
- Communicates confidently with people at all levels and backgrounds
- Demonstrates a high level of integrity whilst dealing with sensitive and confidential situations
- Flexibility to work days, nights & weekends
- The right to work in the UK, with a 5-year checkable history
- Punctual and trustworthy
- Customer oriented with a passion for high-level service
- Strong communication skills in English – both written and spoken
Why Join Securitas?
We have a promise to our people, a ‘People Promise’ where opportunity, people and purpose play a vital role in our day to day.
Additional Information
Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise: Opportunity – We see potential in every person and situation; People – We open our eyes to all that’s good; Purpose – We make your world a safer place.
What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.
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