Job Overview
Join M&S as a Customer Assistant in the Food section, where you’ll be at the frontline of the UK’s fastest‑growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
Work Pattern
- Tuesday 14:00 – 18:00
- Wednesday 14:00 – 18:00
- Thursday 14:00 – 18:00
- Friday 14:00 – 18:00
- Saturday 14:00 – 18:00
Responsibilities
As a Customer Assistant you will be a resilient, committed brand ambassador ready to recommend and sell the newest food products to customers. Through remarkable service you’ll ensure customers feel valued each time they shop with us.
You will thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial; you’ll contribute to a positive, high‑energy environment where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – you’ll embrace the challenge.
About the Role
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
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