We are AMS, a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re‑shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients’ recruitment team and provide professional interim and temporary resources.
We are looking for a Facilities Assistant for a 2 week contract based in Bristol on behalf of our client Arup.
This role offers a rate of £15 per hour PAYE.
This exciting opportunity has arisen for a Welcome Experience Assistant to provide robust support within the Bristol office as part of the Workplace Facilities Management Team. This is a pivotal support role and will bear a significant impact on external and internal clients and visitor experience within the office environment.
In this role, you will be providing a ‘front of house’ service to visitors and staff and assist with administrative tasks if required. In certain locations this role may encompass elements of Workplace and Facilities Management duties.
Relationships will be with all the business teams and others within Arup, along with contact with external parties.
Key responsibilities
- Visitor Reception: Provide front‑of‑house services, including registering and welcoming staff and guests. Ensure excellent customer care and inform all visitors about Health & Safety procedures.
- Telephone Management: Answer telephones, liaise with central telephony, take accurate messages, and assist callers proactively. Handle query calls efficiently.
- Mail and Courier Services: Manage incoming and outgoing post, order couriers, and arrange taxis.
- Meeting Room Coordination: Book meeting rooms, refreshments, and AV/Tele/Video Conferencing facilities (Condeco). Track Condeco bookings from other offices and clarify visitor requirements, such as dietary needs.
- Catering and Hospitality: Provide drinks to visitors and manage catering provisions for meetings.
- Meeting Room Setup: Set up meeting rooms, including AV equipment if needed, and ensure conference rooms are tidy before and after use.
- Data Management: Input data into Arup systems as required.
- Stationery Supplies: Order and maintain stationery supplies.
- Office Maintenance Reporting: Report office maintenance and equipment issues.
- General Administrative Duties: Perform general administrative tasks, such as document management.
- Team Support: Assist other Workplace and Facilities Management staff as needed.
What we require from the candidate
- Experience working in a similar position previously.
- Good knowledge of MS Office Suite.
- Available for an immediate start.
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