Facilities Management Assistant (zero hours)

Role Overview

Facilities Management Assistant to join the Kings Cross/Euston team at UPP. Hourly rate: £14.84.

Responsibilities

• Operate the reception desk and a computerized system for real‑time helpdesk monitoring of reactive and planned maintenance work.
• Provide an excellent reception service to residents and office staff; keep records of all visitors and contractors and issue keys when required.
• Assist the manager(s) in coordinating on‑site activities, day‑to‑day administration and completing regular reports.
• Conduct walking inspections of the residence and grounds, reporting any security or safety issues to the manager.
• Monitor student conduct, encourage reasonable behaviour and report breaches of the Code of Conduct and licence agreement.
• Manage out‑of‑hours access to the residence, ensuring compliance with fire, health & safety procedures and residence instructions.
• Liaise with UPP staff, university clients, sub‑contractors, residents and conference delegates as needed.

Qualifications

• Experience in a similar reception or facilities role.
• Strong communication and organisational skills.
• Attention to detail and a team‑working attitude.
• Will be subject to satisfactory vetting, including DBS checks.

Benefits

• Pension scheme.
• Cycle‑to‑work scheme.
• Store discounts.
• Access to the UPP Rewards portal providing discounts from retailers, restaurants, gyms, and more.

Diversity & Inclusion

UPP welcomes all applications and recognises the value of diversity, inclusion and belonging. We provide reasonable adjustments to support applicants throughout the recruitment process and encourage applicants with disabilities or specific needs to inform us of possible accommodations.

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